Frequently Asked Questions

Q. What is Hydrotherapy?

A. Hydrotherapy is the use of water in the treatment of illness and stress. Since the days of the ancient Greeks, man has recognised the soothing, curative powers of bathing. At the beginning of the last century the medical profession identified these benefits and began to prescribe hydrotherapy using whirlpools – a treatment which is now used in clinics and hospitals worldwide.

Hydromassage:-

• Improves Circulation
• Redusec stress and anxiety
• Induces mental relaxation
• Creates a feeling of well being
• Promotes better sleep

Q. What is a whirlpool bath?

A. Your whirlpool bath is a normal domestic bath which has been converted by adding a pump, pipework, jets and a control. Water is drawn from a suction point on the side of the bath and is delivered, mixed with air via the pump to the jets. The jets are strategically positioned around the sides of the bath. The volume of the air from the control determines the power of the jets. A whirlpool bath is emptied after each use and the water will drain out of the pipework back into the bath.

Q. What is the difference between a Whirlpool and a Jacuzzi?

A. Jacuzzi is a brand name of the company who first produced whirlpool baths and that’s the word that most people associate with whirlpool baths – a bit like Hoover (vacuum cleaners) or Stanley (knives).

Q. How does a whirlpool work?

A. Fill the bath as normal (about 1” above the jets) then simply press the centre of the on/off button to activate the whirlpool – pressing again will switch the system off. When the system is on the power can be adjusted by turning the outer part of the control clockwise and anti-clockwise. This will increase and decrease the power from the jets accordingly.

Q. Can all my family use the whirlpool?

A. Yes – because the system can be used at different power levels all the family can enjoy the new fun and exiting way of bathing.

Q. What is the difference between a whirlpool and an airspa?

A. Unlike the whirlpool an airspa uses a blower instead of a pump. Warm air is blown through small air jets strategically positioned on the base of the bath to create a massaging turbulence throughout the bathing area. The water is not re-circulated and after bathing the water not need to be chemically treated due to each system having a hygiene option which dries out each jet ensuring that the system is totally dry after being used.

Q. Can all my family use an airspa?

A. Yes – all our airspa systems have variable power settings allowing all the family to enjoy the new fun and exiting way of bathing.

Q. Which system should I choose?

A. It is down to your own personal preference but whirlpools are still the most popular systems in the UK. If you can't decide then why not have both fitted to your bath for the ultimate hydrotherapy system for your bath.

Q. Will a whirlpool or airspa take up more space in my bathroom?

A. No. In most cases the pump / blower, pipework and control are all fitted within the confinements of your bath.

Q. Why should I choose an Exclusive Whirlpool system?

A. We have been fitting whirlpool and airspa systems nationally since 1991 and with over 22,000 baths converted in the UK we are one of the most experienced and reliable company's in our industry. All our systems come with a comprehensive 5 years parts and labour guarantee which few other company's can offer.

Q. I've decided which system what happens next?

A. Give all your details to your place of purchase and we will do the rest. Most systems are pre-fitted to your bath at the place of purchase, normally within 7 working days. All systems come as standard with a pre-fitted pump / blower stand, bottle of system cleaner (whirlpool only) and a full 5 year guarantee. When you receive your bath only the electrical connections should have to be completed by a qualified electrician.

Q. Where will the control be fitted?

A. The control is normally fitted in one of the corners ledges of your bath. The control is splash proof so it should not be fitted directly below a shower (if applicable). Please discuss your preferred control position upon ordering.

Q. What happens if something was to go wrong?

A. Your whirlpool system comes with a 5 year guarantee. In the unlikely event of a problem occurring simply contact Exclusive Whirlpools.

Q. How does the guarantee work?

A. With every Exclusive Whirlpools system you will receive a set of user instructions and guarantee. You will be given a 5 digit guarantee number along with a post card. Simply fill in your contact details and post the card back to Exclusive Whirlpools. Your details will be logged on their computer system. Should you require any assistance quote your 5 digit number.