About

WHAT WE DO

Exclusive Whirlpools celebrate over twenty years in the industry, nationally installing hydrotherapy whirlpool and airspa systems. With over 32,000 baths converted in the UK we are one of the most experienced and reliable companies in our industry. But what makes us unique?

We are a family owned business based upon forty years of bathroom experience from father to son, we are the only national whirlpool company that will convert any manufacturers bath if it is possible to do into a luxury hydrotherapy experience within your own facility or ours.

Our field and factory based engineers have been with the company for the best part of 18 years individually and represent our product development refining the very best service and components our trade partners experience today.

OUR CUSTOMER CHARTER

Exclusive Whirlpools are committed to providing the highest quality service possible to our trade partners through our highly skilled and dedicated employees delivering whirlpool and air spa innovation with close collaboration with the very best in system design, allowing us to deliver systems that are not only efficient but products that demonstrate the cutting edge of technology on a global basis.

To pursue an aggressive development programme to ensure our trade partners remain at the forefront of hydrotherapy technology, service and customer care.
To deliver the highest quality components and installation to our trade partners at affordable prices, to ensure peace of mind where their investment is concerned supported by our continuous unique five year warranty

FIVE YEAR WARRANTY

TWO YEAR GUARANTEE

Whirlpool and Hydrotherapy systems are designed and installed as sealed systems driven by a minimum of a 3/4 pump providing driven water and air around your bath, our system designs are built to endure various pressures required to deliver the ultimate therapeutic and leisure experience.

Our peace of mind guarantee comes with real meaning from Exclusive Whirlpools. All our bespoke whirlpool systems come complete with a comprehensive two year guarantee on the system components installed along with the labour used. We are happy to offer the opportunity to extend this guarantee to five years for a one-off fee of £90.

No other company offers you the comprehensive peace of mind protection.

FREQUENTLY ASKED QUESTIONS

We have listed the most frequently asked questions in the list below:

What are the health benefits of hydrotherapy?

A whirlpool system has a primary use and that is to enhance your bathing experience, the technology behind whirlpools action delivers therapeutic non invasive relief from the aches & pains caused by Rheumatism & Arthritis, Circulation, Migraines and stress, however it is always advisable to seek medical advice with regards to any benefits that are derived from hydro-massage systems. Click here to find out more.

What is the difference between a whirlpool and a jacuzzi?

Jacuzzi is a brand name of the company that first produced whirlpool baths and that is the term that most people associate with whirlpool baths – a bit like Hoover (vacuum cleaner) or Stanley (knives).

Will a system take up more space in my bathroom?

No. In most cases all the system will be fitted within the confinements of your bath without any additional space being required.

Why choose Exclusive Whirlpools?

Exclusive Whirlpools are one of the most trusted original equipment manufactures of whirlpool and Air-Spa systems in the industry with over 32,000 baths converted and over twenty one years in the industry, our warranty is comprehensive covering all components and the labour.

We focus on supporting our trade customers and such support and service is available nationwide delivering total peace of mind service wherever you are.

What details do you need to know prior to fitting?

A good question, it is important that either you or your supplier inspects the bath condition before our engineer attends to do the work on the bath as if its damaged our engineer will be unable to carry out the conversion and will delay your delivery by at least seven days and may be subject to a call out charge as a result of not checking.

What happens if something goes wrong?

If you need assistance with the system, have a look at our trouble shooting guide.

If you are unable to find a solution then please go to our contact us page. Remember to quote your 5 digit guarantee number.

How does the guarantee work?

Any parts found to be defective during the time of your guarantee period will be repaired or replaced at our discretion free of charge, providing it has been properly used and maintained in accordance with the installation and user instructions and has not been subject to any damage or misuse.

Should you have cause to use the guarantee simply contact us quoting your five digit activation number found on your registration form.

How do I clean my system?

Although our whirlpool systems are designed as a self draining operation it is still a requirement to ensure that you have a hygiene regime established, for internal cleaning we provide a system cleanser. Fill your bath, insert a measured amount of cleanser and run your system according to the instructions. The jets and controls should be cleaned with a soft sponge or cloth, never use an abrasive cleaner. Click here for more details.

Can I use bubble baths?

It is not recommended to use conventional bubble bath solutions, however they can be used but the quantity needs to be very small indeed to avoid the whole bathroom being filled with soap, not a problem in itself but it will take some time to remove the suds if you put too much in. There will be no benefit in using conventional bath solutions with such a small quantity, rather use a soap product designed exclusively for whirlpool applications, solutions that are based on essential oils giving off a constant aroma during your bathing experience. Click here for more details on our own Oceanic range of tested products.

How do I set up a trade account?

We would welcome your application to open a trade account, simply contact us.

What are the benefits of having a showroom display?

Whirlpool and Air-Spa systems are part of a consultative sales process, a process entered into by your customers who seek your experienced knowledge as to the benefits of hydrotherapy. To demonstrate the benefits you will need to explain the jet positions within a bath. There is no requirement to have the bath filled with water or for that matter to have a working display.

However our approved retailers are required to have a system on display within a showroom.

Where is my local stockist?

We have stockists around he country, in every county simply complete our contact us form to allow us to respond with your nearest retailer.

Why don't you sell baths?

Part of our success over the last twenty one years and over 32,000 systems installed is due to our focus to support our trade partners, take a look at our “Customer Charter” above.